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| Guest Review: 1 |
by Mark R of
Fayetteville, NC |
Posted Date: 2012-01-10 |
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| The stay was very pleasant and relaxing, however I was a little unsure why John at the front desk would not allow me to take a cart to my room to bring my own personal things down during check out. I was told they are only for guess who needs help, I stated that I do need help. His reply was "What room and I will send the bell staff up" I feel strongly that if a guess wants to bring their own luggage down, they should be allowed to use the hotel cart. THis ONE this caused my stay not to be a pleasant as it could have been. |
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| Guest Review: 2 |
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Posted Date: 2011-10-15 |
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| Great hotel. I love sheratons and will stay here again. |
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| Guest Review: 3 |
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Posted Date: 2011-08-22 |
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| After arriving at the airport, we were picked up in a timely manner. A short ride to the hotel put us at the front desk in about ten minutes. Upon arrival, we were greeted by name. The agent gave us our choice of location in the hotel. The check-in was simple, easy, and quick. Our room was clean and comfortable. Breakfast the next morning was served as requested. The staff was friendly and professional. The hotel pool area was clean and well maintained. Check-out was quick and a ride to the airport was available promptly. |
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| Guest Review: 4 |
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Posted Date: 2011-08-06 |
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| Everything about this hotel was great. Ive stayed at other Sheraton hotels and this one did not let me down. Good job sheraton. |
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| Guest Review: 5 |
by Pat of
NJ |
Posted Date: 2011-07-22 |
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| Room was great, nice bed, audible noise from other rooms was minimal. Reception area was well maintained, and inviting. Staff personnel was helpful, friendly and courteous from the front dest to the maid service. Food and bar was what you would expect, professional well poured, and tasty. |
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| Guest Review: 6 |
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Posted Date: 2011-05-19 |
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| When we checked into our room, I noticed their was a crack in the sink and the wall paper was not secure outside the bathroom door. The carpet looked more than worn. I thought the hotel was just renovated. |
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| Guest Review: 7 |
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Posted Date: 2011-05-04 |
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| Great hotel. Room was clean. HD cable with flat screen. Great customer service. I was even able to check in at 12pm (normal check-in time is 3pm). They went out of their way to make this happen. Great hotel. |
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| Guest Review: 8 |
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Posted Date: 2011-01-08 |
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| I chose this hotel because it has restaurant facilities unlike most of the other hotels in the area. But the hotel and personnel are excellent. Room service was quick and delicious. The shuttle service personnel was very helpful. We enjoyed the internet service area in the lobby. |
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| Guest Review: 9 |
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Posted Date: 2010-11-24 |
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| Excellent customer service. Convenience of shuttle service to and from the airport was an important convenience. Location was not convenient to downtown or near eating places unless you walked. It would have been nice to have the shuttle available for nearby (within 15 minutes) mall where a variety of resturaunts were available. Due to location, we were not able to enjoy the downtown Durham area, unfortunately. i was there for a Conference and very impressed with the services, room set up for this venue. I would strongly recommend this location for similar venues in Durham. |
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| Guest Review: 10 |
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Posted Date: 2010-11-23 |
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| Overall, the hotel is very nice. Excellent lobby and conference room. The rooms themselves were slightly outdated. The wallpaper is peeling off the walls in certain places and the floors need to be re-carpeted. Also, no continental breakfast and parking is a little further away from the hotel then I prefer. |
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